COVID-19 Updates & Amended Booking Policies
Update: November 2023
Bula from our Yasawa Family to yours! We can’t wait to welcome you to Fiji!
We wanted to share with you our plans to ensure that your future Yasawa experience is safe, stress-free and healthy.
Fortunately, Yasawa Island has had very few cases of Covid-19. Fiji has been extremely proactive in ensuring the welfare of its locals and tourists alike and being a very remote island Yasawa has been relatively Covid Free.
We hope the information below is able to answer some of our most frequently asked questions. If you require further information or wish to speak to us directly to discuss our Protection and Management program, please email Paul here
Cancellation Policies Revised
Payment Policy: A deposit of FJD$2,000 is due and payable within 14 days of confirmation/invoice. The balance of payment is due 45 days prior to arrival at the resort.
The balance due (including applicable taxes and transfer charges) is to be received by the resort at least 45 days prior to the first day of stay. Yasawa Island Resort & Spa accommodation is limited. If payment is not received by the due date, without any advice, Yasawa Island Resort & Spa may assume that the client has cancelled their proposed stay with Yasawa and is entitled to release the reservation.
Completely Private Retreats
If you have a group or a larger family and are looking for complete privacy and ultimate isolation, we offer special conditions and prices for the exclusivity of the island and its 18 villas. Please click here for more information or contact our Reservations Team for more information.
Travel Insurance. It is recommended that clients take out a comprehensive travel insurance policy at the time of booking to protect them for the entire duration of their holiday against illness including injury, pandemics, death, loss of personal items, weather interruptions, cancellations, and other travel contingencies.
Your flight from Nadi to Yasawa is absolutely breathtaking. Have your camera ready! After takeoff, you will fly along the west coast of the main island of Viti Levu, before heading out over the beautiful Mamanuca islands. You will fly over pristine coral reefs, and you will see the dramatic blue colours of the ocean. As you approach the Yasawa Islands, you will fly over deserted islands with gorgeous beaches. Your approach and landing at the private airstrip on Yasawa Island are stunning.
Upon arrival, you will be met by our friendly local Fijian staff, and soon whisked away for the short van ride to the resort.
Please ensure that we have your full contact details while you are in Fiji in case we need to reach you with any airline or time changes. This includes your mobile phone numbers and email address. If you are arriving from an International Flight, please make your way to the Domestic Terminal for check-in. If you are arriving at the airport from a ground transfer or from another hotel, please ask your Driver to drop you off at the Domestic Terminal at the Nadi airport.
Please arrange to arrive at the Domestic Terminal one hour prior to your scheduled departure time. There is no need for tickets. As this is a charter flight to Yasawa, your names will be on the flight manifest with the airline.
You will simply need to present your passports at the time of check-in.
Note that domestic airlines in Fiji have strict luggage restrictions. You are limited to 23kg per person for both your checked and carry-on luggage. If your luggage is overweight, the airline reserves the right to charge you.
If you have excess luggage that you do not need for your stay at Yasawa, and that you would like to store at our Nadi airport office, please contact us so we can arrange this for you.
PLEASE NOTE: Flight departure time and airline details are always subject to change. In the event of inclement weather, the airline reserves the right to offer alternate aircraft or to cancel flight service for safety reasons.
The flight transfers that have been confirmed to you are based on regular plane transfers. If plane flights are cancelled, we will work with guests to arrange for alternative transfer options including, in rare cases, boat transfers at no additional cost to guests.
Helicopter flights may also be available during bad weather, but at an additional upgrade cost of FJD$450 per person, plus tax.
If you require further information, please contact our Reservations Team.