Bula from our Yasawa Family to yours! We can’t wait to welcome you to Fiji!

Cancellation Policies Revised

Payment Policy: A deposit of FJD$2,000 is due and payable at the time of confirmation/invoice. The balance of payment is due 45 days prior to arrival at the resort.

The balance due (including applicable taxes and transfer charges) is to be received by the resort at least 45 days prior to the first day of stay. Yasawa Island Resort & Spa accommodation is limited. If payment is not received by the due date, without any advice, Yasawa Island Resort & Spa may assume that the client has cancelled their proposed stay with Yasawa and is entitled to release the reservation.

Completely Private Retreats

If you have a group or a larger family and are looking for complete privacy and ultimate isolation, we offer special conditions and prices for the exclusivity of the island and its 18 villas. Please click here for more information or contact our Reservations Team for more information.

Insurance

Travel Insurance. It is recommended that clients take out a comprehensive travel insurance policy at the time of booking to protect them for the entire duration of their holiday against illness including injury, pandemics, death, loss of personal items, weather interruptions, cancellations, and other travel contingencies.

Transfers

Your flight from Nadi to Yasawa is absolutely breathtaking. Have your camera ready! After takeoff, you will fly along the west coast of the main island of Viti Levu, before heading out over the beautiful Mamanuca islands. You will fly over pristine coral reefs, and you will see the dramatic blue colours of the ocean. As you approach the Yasawa Islands, you will fly over deserted islands with gorgeous beaches. Your approach and landing at the private airstrip on Yasawa Island are stunning.

Upon arrival, you will be met by our friendly local Fijian staff, and soon whisked away for the short van ride to the resort.

Please ensure that we have your full contact details while you are in Fiji in case we need to reach you with any airline or time changes. This includes your mobile phone numbers and email address. If you are arriving from an International Flight, please make your way to the Domestic Terminal for check-in. If you are arriving at the airport from a ground transfer or from another hotel, please ask your Driver to drop you off at the Domestic Terminal at the Nadi airport.

Please arrange to arrive at the Domestic Terminal one hour prior to your scheduled departure time.  There is no need for tickets. As this is a charter flight to Yasawa, your names will be on the flight manifest with the airline.

You will simply need to present your passports at the time of check-in.

Note that domestic airlines in Fiji have strict luggage restrictions. You are limited to 23kg per person for both your checked and carry-on luggage. If your luggage is overweight, the airline reserves the right to charge you.

Please note that the domestic airlines in Fiji have strict weight limit restrictions for each aircraft they use to service Yasawa Island. You are limited to 23kg per person for both your checked and carry-on luggage. If your luggage is overweight, the airline reserves the right to charge you. If you have excess luggage that you do not need for your stay at Yasawa, and that you would like to store at our Nadi Airport office, please contact us. If your individual body weight is over 110kg (240 lbs), please advise so we can make arrangements with the airline. This does not disqualify you from travelling to Yasawa, however the information allows us to better plan and book the appropriate aircraft and safely load all flights. An additional seat purchase may be required.

If you have excess luggage that you do not need for your stay at Yasawa, and that you would like to store at our Nadi airport office, please contact us so we can arrange this for you.

PLEASE NOTE: Flight departure time and airline details are always subject to change. In the event of inclement weather, the airline reserves the right to offer alternate aircraft or to cancel flight service for safety reasons.

The flight transfers that have been confirmed to you are based on regular plane transfers. If plane flights are cancelled, we will work with guests to arrange for alternative transfer options including, in rare cases, boat transfers at no additional cost to guests.

During poor weather, it may be possible to schedule helicopter flights, which will be available at an additional upgrade cost of FJD$450 per person, plus tax. As this is weather-related, this additional expense may be claimed on your travel insurance policy.

If you require further information, please contact our Reservations Team.