Booking Terms & Conditions

All rates are in local Fiji Dollars, and any payments processed by Yasawa will be charged in Fiji Dollars.

A deposit of FJD$2000 per bure is payable within 7 days of confirmation of a booking.

Upon payment of this deposit, the client will be deemed to have accepted these terms and conditions. Yasawa Island Resort & Spa reserves the right to cancel a reservation without notice if the deposit has not been received by us within 7 days of the booking being made.

The balance of payment (including transfer charges) is due 45 days prior to a guests’ arrival date.

Yasawa Island Resort & Spa is a small resort and our accommodation is limited. If the balance of payment is not received by the due date, without any advice, Yasawa Island Resort & Spa may assume that the client has cancelled their proposed stay with Yasawa.

Non-payment or late payment of balance of payment could result in cancellation of booking.

We accept the following major credit cards – Visa, Mastercard, American Express and Union Pay.
Please note that a 3-3.5% administration fee applies to all credit card payments.

CANCELLATION POLICY
If a Reservation is Cancelled The Cancellation Penalty is:
46 or more days prior to arrival No Cancellation Fee
31-45 days prior to arrival 50% of the Total Invoice Amount
30 days or less prior to arrival 100% Cancellation Fee

PLEASE NOTE:
If special PRE-PAID NON-REFUNDABLE RATES are purchased, the entire invoice amount is due in full at time of confirmation, and the entire amount immediately becomes non-refundable.

IMPORTANT FLIGHT TRANSFER INFORMATION

Yasawa Island Resort & Spa uses third party providers for their regularly scheduled daily transfer flight services. Regularly scheduled transfer flights depart Nadi daily at 2pm. Flight times are subject to change based on provider changes that include but are not limited to weather delays, aircraft availability, safety etc. There is a strict luggage limit of 23kg per person for both checked and carryon luggage. Extra baggage fees are charged starting at $5/kg. Clients with excess luggage they do not require while at the resort may choose to store their luggage in Yasawa’s Nadi Airport Office. Once payment has been received, further flight details will be provided prior to arrival.

Due to loading, safety or weather conditions, the air charter provider may provide alternative aircraft on occasion. Our third party providers reserve the right to change the flight departure time and type of aircraft used based on these circumstances. In the unlikely event of changes in aircraft, this may result in an increase of fares quoted by the operator, and these increases may be passed on to clients. In the event of the need for helicopter transfers, an upgrade cost of FJD$450 per person, plus tax, will be charged. As this is weather-related, this additional expense may be claimed on your travel insurance policy, and upon request, a letter from Yasawa can be provided to you to assist in the claim.

Due to the size and safety ratings of the seatings on the planes and helicopters, airline providers require guests over 114kg (250lbs) to purchase an additional seat, at a cost of FJD$690 one-way. Please advise if this is the case at the time of confirmation, so we can make arrangements with the airline. This must be done prior to the checkin for your flight. Failure to notify us in advance may cause you to be restricted from boarding the flight, and delay your arrival to Yasawa.